Frequently asked Questions
General
What is Sevencartz?
Sevencartz is an online store offering a wide variety of products at affordable prices, delivered straight to your doorstep.
Do I need an account to shop?
No, you can shop as a guest. However, creating an account allows you to track orders and save your details for faster checkout.
Are your products genuine?
Yes, all products sold at Sevencartz are 100% authentic and sourced from trusted suppliers.
Can I change my order after placing it?
We can make changes only if the order hasn’t been processed yet. Please contact us immediately at sevencartzshop@gmail.com.
Delivery & Shipping
Do you ship across India?
Yes, we deliver to most locations within India.
How long will my order take to arrive?
Orders are usually delivered within 5–10 business days, depending on your location.
How can I track my order?
Once shipped, you’ll receive a tracking link via email or SMS to follow your package’s journey.
Can I change my delivery address after ordering?
If your order hasn’t been shipped yet, contact us immediately to update the address.
Payment and Refund
What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and select wallet payments.
Is online payment safe on Sevencartz?
Absolutely! We use secure payment gateways to protect your information.
How will I receive my refund?
Approved refunds are processed back to your original payment method within 10 business days.